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As of October 7th, 2019, Preferred Bank is now Texas First Bank.

We're excited to welcome you to our family and look forward to providing you with the same first-class service that our existing customers have come to expect and love!

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Transition Guides

The below Transition Guides outline many of the changes that have happened, from how to access your accounts to new debit card information and banking centers you can access. Click the thumbnail to download the Transition Guide for your account.

Personal Guide Download Button

Personal Customers

Business Guide Download Button

Business Customers

Online Banking

If you are looking to access the Online Banking portal, you will need to set up a new Online Banking profile first.

Individual Customers

  1. Open the Texas First Bank Online Banking (OLB) portal either by clicking the red “Online Banking Login” button at the top of this page on desktop or clicking the red lock labeled “Login” at the top of this page on your cellphone.
  2. On the login screen, select “First Time User – Personal” and complete the Online Banking Enrollment form. Note: you must use the email address associated with your bank account.
  3. Once you successfully complete and submit the form, it will take you to a screen confirming your new Login ID. Click Continue.
  4. You will then be asked to enter a Secure Access Code. You can choose to receive this code either by email, phone call, or text message. Choose your preference.
  5. Once you receive your Secure Access Code, follow the instructions and continue the process to create your password, complete your customer profile, and read the terms & conditions.
  6. After that, you can choose to register the device. If you select register, you will not have to verify with a Secure Access Code the next time you log in from that device and browser.
  7. You can now access your account! Log into the OLB portal the next time using the same LOGIN button at the top of the website.

Business Customers

  1. Open the Texas First Bank Online Banking (OLB) portal by either clicking the red “Online Banking Login” button at the top of this page on desktop or clicking the red lock labeled “Login” at the top of this page on your cellphone.
  2. On the login screen, select “First Time User – Business” and input your Login ID. Your Preferred Bank Online Banking username/login ID will continue to be the username/login ID for Texas First Bank.
  3. You will then be asked to enter a Secure Access Code. You can choose to receive this code either by email, phone call, or text message. Choose your preference.
  4. Once you receive your Secure Access Code, follow the instructions and continue the process to create your password and complete your customer profile.
  5. After that, you can choose to register the device. If you select register, you will not have to verify with a Secure Access Code the next time you log in from that device and browser.
  6. You can now access your account! Log into the OLB portal the next time using the same LOGIN button at the top of the website.

Downloads

Check your balances and do your banking from your phone. Download the Texas First Bank Mobile Banking app:

iPhone  Android

Temporarily lock and unlock your credit and debit cards from your phone. Download the SecurLOCK™ Equip mobile app:

iPhone  Android

 

Questions?

We are available by phone, chat, in-person, and online.

Phone: Find the phone number for your local banking center.
Live Chat: Use the “Chat with Us” feature on this page or click here to Get Help.
In-PersonSchedule an appointment with your local banking center.

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Your business is important to us, and we thank you for your continued confidence as we make the transition through this exciting time. Even though the name is changing, you’ll be happy to know that we’re still locally owned, still Texas friendly… still with the same community-driven heart.

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