Effective July 2018
This Online Privacy Statement applies to your use of the Texas First Bank (also “we”, “us”, or “our” in the statement) website and our mobile device applications (“website”), regardless of whether you are using a desktop computer, laptop, smart phone, or other electronic device.
Texas First Bank has created this Privacy Statement in order to demonstrate our firm commitment to online privacy. If you are a Texas First Bank customer, you should also review our Customer Privacy Notice, which more broadly governs our handling of your personal information.
What Information Do We Collect Online?
The information we collect depends on what actions you take on our website. This information can include:
- Basic Contact Information - Information you provide when you submit a message via our online Contact Us forms. This may include personally identifiable information (PII), such as your name, phone number, and email address.
- Online Application Information. When you apply online for an account, loan, or other service, we collect basic contact information as described above, and we may also require information to verify your identity, such as your social security number, driver's license number, and place of employment. We may obtain reports from credit bureaus or other third parties using this information in order to evaluate your application.
- Non-Personally Identifiable Information. When you access and use our website, we automatically record information concerning the device you are using and your activity on the Websites. This may include your device’s Internet Protocol (“IP”) address, your browser type, the types of information you search for and view on our Websites, locale preferences, location, identification numbers associated with your device, and your mobile carrier. If you arrived at our website by clicking on an advertisement or search result on another website, we also take note of the web page you visited before you came to our Website.
How Do We Use This Information
We use your information for our everyday business purposes: to verify your identity, provide you with quality customer service, evaluate your request for products and services, and improve our service offerings through market research. We may also be obligated by law to retain certain communications and other information concerning you. In addition, we may retain and use communications, transaction details, and identifying information (such as IP addresses) in order to maintain audit trails for security and anti-fraud purposes.
Texas First Bank does not share information concerning you with unaffiliated third-parties for their marketing purposes. However, we may use some of the information that we collect concerning you in order to execute our own marketing programs, either directly or through a third party service, concerning Texas First Bank products and services that may be of interest to you and to evaluate the effectiveness of these programs.
Online Tracking and Advertising
We may provide web links to third-party websites unaffiliated with Texas First Bank as a service to you via our website or social media profiles, including Facebook, LinkedIn, Twitter, Instagram. If you follow these links, you should review their privacy and security policies, as they may be different from those on our website. We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of their information.
Texas First Bank is committed to maintaining the security of your information. When you send information to us via our website, we use TLS (Transport Layer Security) or SSL (Secure Socket Layer) protocols to secure the transmission of information. Once we receive information, we store and protect it using industry-standard firewalls and other technology. Please remember, though, that no method of electronic transmission or storage is 100% secure.
Privacy of Children
Our website is not intended for use by children under the age of 13. Texas First Bank does not collect online information from children, distribute PII regarding children to third-parties without parental consent, give children the ability to publicly post or otherwise distribute PII without parental consent, or encourage children to divulge more information than necessary by the prospect of a prize. If a child submits information via the Contact Us section of our website without parental consent, their submitted information will only be used to respond directly to the question and not for any other purposes.
Privacy Statement Changes
Your Rights (Opt-Out)
You can opt-out of receiving marketing programs by choosing the opt-out option within the marketing communication. You can disable cookies and flash objects via your online browser settings. (Note that some functionality of our website may be impaired if these are disabled.) You can delete or close your account by contacting a banking center.
You cannot opt-out of the collection of non-personally identifiable information as described above, as this is collected in bulk for the purposes of market research, fraud protection, and to comply with legal requirements. Note that you can browse our website anonymously without providing any personally identifiable information (PII). PII is only collected and stored for the purposes described above when you submit it.
If you have any questions regarding this Privacy Statement, please contact us at:
Texas First Bank
PO Box 3344
Texas City, TX 77592